Fairfield Inn & Suites Emporia Receives Guest Satisfaction Award from Marriott
Shamin Hotels property honored at Marriott Conference in New Orleans
March 20, 2009, (Richmond, Va.) – The Fairfield Inn & Suites in Emporia, Virginia received the Silver Circle Award for Guest Satisfaction at the annual Marriott Conference in New Orleans on March 2, 2009. The award is based off of satisfaction numbers generated from guest surveys over the course of one year. In order to receive the Silver Circle Award, a hotel must average between an 85 and 86.9 percent in guest satisfaction. The Fairfield Inn & Suites Emporia achieved 86.5 points - only .4 percent shy of the Gold Circle Award. The Fairfield Inn & Suites is one of 24 properties owned and operated by Chester, Virginia-based Shamin Hotels, one of the leading hotel management companies on the East Coast.
Lori Darling, vice-president of sales & marketing for Shamin Hotels accepted the award on behalf of Fairfield Inn Emporia. “Shamin Hotels is thrilled that the commitment to great service shown by our associates at the Fairfield Inn & Suites in Emporia was recognized at the national level,” said Darling. “It is a tremendous honor to receive such a prestigious award by Marriott and we are extremely proud of our associates hard work, and dedication to providing outstanding guest service.”
The Fairfield Inn & Suites in Emporia, Virginia is conveniently located off Interstate 95 close to Richmond, Virginia and Rocky Mount, North Carolina. This practically new hotel was completed renovated in the summer of 2008 featuring the Marriott “Green Tea” package. The Marriott Green Tea Guest room experience is a place where guests get to relax and unwind in tranquil-styled guest rooms and suites with complimentary WiFi and USA Today delivered in the morning.
The package features vibrant colors and rich linens. Each room comes with a complimentary Early Eats hot breakfast daily featuring the Jimmy Dean breakfast sandwich, access to an exercise room, boardroom and heated indoor pool & spa. The hotel also features the best complimentary high-speed wireless Internet in the area throughout the hotel along with free local calls and a convenient fax and copy service.
About Shamin Hotels
Shamin Hotels, based in Richmond, Virginia, is a leading hotel management company with more than 24 lodging properties in the United States. Shamin Hotels is a dynamic, growth-oriented hotel company that owns, operates, and develops commercial business hotels under Hilton, Marriott, InterContinental, and Choice flags. Shamin Hotels is deeply rooted in the hospitality industry and enjoys a number of advantages that give the company a competitive edge. Its senior management team has more than 100 years of combined experiences. The company has long-standing relationships with the industry's most highly regarded brands and has consistently been recipient of awards from its franchisers. For more information, call 804-777-9000 or visit http://www.shaminhotels.com.
“Shamin hotels has been recognized as a strong hospitality partner with Marriott International. They truly develop and maintain great hotels with the Spirit to Serve every customer.” Dave Mendis- Marriott International Vice President Lodging Development